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Buyer Account

Buyer Account

FAQs

Q. How to register on Getkart?

Welcome to Getkart! We are here to provide you best online shopping experience.

Register for free on Getkart!

Steps to create a GetKart Account

  1. Read Getkart Terms and Conditions
  2. Click on “I Agree” if you wish to create an account.
  3. Click “Register” at top of the website
  4. Fill out the form.
  5. Check your email for confirmation message.
  6. Click on Confirm

You will receive a confirmation message from customer-support@getkart.com within few minutes.

Why I did not receive confirmation email?

Make sure the email Id provided is correct. Check your spam folder or social media and promotion tab (for Gmail)

Yay! You are ready to shop with us!

Q. How to log in/log out of Getkart?

Go to www.getkart.com and click “Sign in” at the top of the website. Enter email Id or contact number to log in to your Getkart Account.

Q. How to reset my Getkart password?

Forgot your password? Set your password here.

Enter the registered email Id or contact number to recover your password. Getkart will send you a password reset link to “Simply click on Forgot Password and follow the instruction below:”

Q. Why I am unable to login my Getkart Account?

Facing issue while “logging in” your Getkart Account. Try logging in with correct login details. If you wish to reset your password follow the instructions to reset the password.

Q. Someone used my email Id to create Getkart Account?

If you received an email from Getkart to an email address that you didn’t use to create a Getkart account, a few things may have happened:

  • Someone would have misspelled their email address when registering for a Getkart account
  • Someone may have created a Getkart account using your email address
  • You may have created this Getkart account a long time ago

If you didn’t create this Getkart account, click Contact support at the bottom of this page.

Q. How to contact Getkart Support?

Have any queries? We are here 24*7 available to assist you. Kindly contact us at 1 (800) 666-7365 or email us at
customer-support@getkart.com

Account Settings

ACCOUNT SETTINGS

If you want to change your account settings. Make changes to your username, mobile number, account information, change password and email you can do these changes from “Account Settings” section.

To change account settings:
  1. Go to Your Account and select Account Setting
  2. Click “Edit Account” if you wish to edit or update any details in your Getkart account.
  3. Select the option which you want to edit then click Save Changes
Forgot Password/Reset Password
  1. If you have forgot your password click on “Forgot my password”
  2. Provide your registered email Id or contact number to set a new password.
  3. We will send you a password reset link on your contact number or email Id to set a new password.
  4. Click on the link and set a new password. Make sure to use a strong password.
  5. Click on save password.

Don’t forget to follow the on-screen instructions.

If you change the e-mail address on your account to an e-mail address that is already associated with another Getkart account, we will ask that you first verify your e-mail address. For more information, go to Verify Your E-mail Address for a New Account.

If you change your e-mail address, all subscriptions and communications preference will automatically be associated with your new e-mail address.

Buyer Safety

BUYER’S SAFETY

We offer 100% Buyer Protection Policy to our customers.

Our customer are our strength and hence their protection is most important to us. At Getkart we clearly define our values and promises to our customers.

1. Genuine Products

Merchant guarantees to sell only genuine products to customers through Getkart.com

2. Secure Payments

  • Customers' Personal information is always kept safe and confidential.
  • All on-line Transactions are secured by SSL (Secure Socket Layer)

3. Easy Returns, Replacements & Refunds

Return request for any Order should be submitted within 30 days of receiving the Product. Refund will be initiated only upon receiving of the product Replacement will depend upon the availability of the production in case the product was damaged while in your possession, will not be under any liability to process the refund/replacement Damaged/ Missing/ Empty Packages need to be returned within 30 days of receiving the product Order Replacement can be done in following cases:

  • Wrong Size/ Color/ Style/ Quantity
  • Missing Parts/ Accessories
  • Defective/ Damaged (if not under Manufacturer's Warranty)
  • Not as per description
  • Return Package ought to have the first tag and Packaging slip
  • Few merchandise are Non-Returnable. Go through the product description