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Shipping

How to Track Your Getkart Order

Find the order you want to track.If you see multiple orders, select View order to see details.Find the shipment you want to track. Click Track shipment.

Purchasing

How to Contact a Shop

Click the seller's name on the product details page or offer listing page.On the resulting page, you will find the Ask a question button on the right-hand side of the page.Click on the button and follow on-screen instructions to write an email to the seller.

Checkout

How to Redeem a Shop Coupon Code

On Getkart.in, go to your Cart.Find the items from the shop you have a promo code for. If you're buying items from more than one shop, your cart will be divided up by shop.Click Apply shop coupon codes.Type or paste the code into the box.Click Apply.

Order Issues

How to Claim an Order You Purchased as a Guest

To claim an order, you purchased as a guest: Open your email inbox.Locate the email receipt you received when you placed your order.Click the order number in the first line of your receipt. Follow the steps to sign in or create an Getkart account.Your order is automatically connected to your new Getkart account.

Gifting & Favorites

How to Buy an Getkart Gift Card

To order a gift card: Go to Gift Cards.Choose the type of gift card you want to purchase.Click Add to Cart, and then click Proceed to Checkout.Provide payment information for your purchase and click Continue. ...Click Place your order.

Orders & Returns

Change a Wrong Shipping Address on an Order

If you moved and forgot to update your Getkart account, or you misspelt the address to send a gift to, do not worry! You can change to the correct address for your order before it is shipped, as long as the new address is not in a different country. Sign in to Getkart.in Click the You > Purchases and reviews. To the right of your order, you will see either Shipped or Not Shipped: My order is Not Shipped yet If your item is Not Shipped yet, you can contact the shop to update your address on the order or cancel your order. You can then re-order the items with the correct shipping address.

Purchasing

How to Request a Personalized or Custom Item

On Getkart.in, open a listing that you want to buy. Choose the options you would like for the order. This will differ depending on what options are available for the item. Under Add your personalization, the text box will tell you what the seller needs to know. ... Click Buy it now or Add to cart and proceed to checkout.

Purchasing

What is Getkart?

Getkart is a young and a vibrant e commerce platform that caters broad range of quality products. At Getkart. we strive to gain a high level of customer satisfaction. Getkart is a transparent and ethical e-commerce platform which connects millions of buyers across the globe.

Still Need Help? Contact us on

Email us on
support@getkart.in

For Customers & Sellers in India
our Number is: +918800957957